FKN FIT. is not responsible for any packages once they are in the hands of the shipping provider.
Refund policy
Our goal is to make sure you are completely satisfied with the items you order and your experience with FKN FIT. Depending on the reason for the return and the condition of the product, there may be several options available to you.
* Please note, that all items must have their original tags attached and be unworn and unwashed.
Please see our return instructions below and email us at fknfit@yahoo.com if you have any questions!
Returns Policy (Exchange/Refund Policy)
Our policy lasts 25 days after the order is delivered to you. If 25 days have gone by from the order delivery date, unfortunately, we can't offer you a refund/exchange.
- If the return does not pass inspection, it will be mailed back to you (whether it is being returned for a refund or exchange).
- If you request an exchange and stock is unavailable for your request, we will refund you for that item.
- Exchange requests can only be made for products of equal or lesser value than the item being returned. If you request an item that is of higher value than the item being returned we will refund you for the item or items sent back.
- Exchanges can only be made for 1 item for 1 item, combinations of products cannot be requested to equal the value of an item being returned.
- Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial.
- All items must be unworn, unwashed, and not put through a dryer.
- We cannot accept any underwear or socks for hygiene reasons.
- Whether worn or unworn any undergarments are final sale products and cannot be returned (includes both exchanges and refunds).
- Original tags must be attached.
- Items covered in animal/human hair will NOT be accepted.
- Items that smell like smoke, cologne, or have deodorant markings or other stains will not be accepted.
- It may take up to 7 business days for returns to be processed (even longer after a launch).
- We do not accept returns for Sale/Clearance items.
- This includes both returning items for an exchange or returning items for a refund.
- We do not cover shipping costs for returns/exchanges at this time.
- If you return an item, the shipping cost is NOT refunded.
- We do not accept returns or exchanges after 25 days
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you request an exchange we will fulfill it if stock is available and you will receive a confirmation email!
If your return is denied, then it will be sent back to you within 3-15 business days of you being notified via email.
International Returns
- We do accept international returns, but they cannot be processed through the site
- Please send the return back to the address below with return/exchange instructions and your order number
- Please send all returns, with the packing slip/order number included, to: 1310 5th street, SHALLOWATER TX 79363, UNITED STATES
Late or missing refunds
Packages will be processed on a first-come basis. Please allow up to 7 business days for our team to process your refund once your return package reaches our facility. You will be notified via email once your order has been refunded. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted (5-7 business days). Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at the email below.
- fknfit@yahoo.com
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at fknfit@yahoo.com and send your item to: 1310 5th street, SHALLOWATER TX 79363, United States.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
FKN FIT. is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing all claims.